Privacy Policy

This Privacy Policy explains how Healing by Aisha ("we", "us", "our") collects, uses, and protects your personal data when you visit healingbyaisha.com or submit an enquiry. We are committed to handling your information responsibly and in accordance with applicable data protection law.

1. Who we are

Healing by Aisha is a sole-practitioner holistic wellness practice. For data protection purposes, Aisha Winzenried is the data controller. You can reach her at connect@healingbyaisha.com.

2. What data we collect

We collect personal data only when you voluntarily provide it. This includes:

• Contact and booking enquiries — your name, email address, the service you're interested in, your preferred time zone, and any message you include.
• Website usage data — standard server logs (IP address, browser type, pages visited) collected automatically for security and performance purposes.

We do not use tracking pixels, advertising cookies, or third-party analytics.

3. How we use your data

We use the information you submit to:

• Respond to your enquiry and discuss your needs;
• Schedule and manage sessions;
• Send session notes or follow-up resources you have requested;
• Comply with legal or professional obligations.

We will never use your data for unsolicited marketing or share it with third parties for commercial purposes.

4. Legal basis for processing

We process your personal data under the following lawful bases:

• Legitimate interests — responding to your enquiry and managing client relationships;
• Contract performance — fulfilling a booked session;
• Legal obligation — retaining records as required by law.

5. Third-party services

Enquiry forms on this website are processed by Cloudflare, which hosts this site and receives form submissions on our behalf. Cloudflare processes data in accordance with applicable data protection standards.

No other third-party processors receive your personal data.

6. Data retention

We retain enquiry and client records for up to 3 years after your last interaction with us, or longer if required by applicable professional or legal obligations. You may request earlier deletion at any time (see your rights below).

7. Your rights

You have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Erase your data, where no overriding legal basis applies;
• Restrict processing in certain circumstances;
• Object to processing based on legitimate interests;
• Portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, email us at hello@healingbyaisha.com. We will respond within one month.

8. Cookies

This website uses only essential technical cookies required to process forms. We do not use analytics, advertising, or preference cookies. No cookie consent banner is required as no non-essential cookies are set.

9. Security

All data is transmitted over HTTPS. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to this policy

We may update this policy from time to time. Material changes will be noted with a revised "last updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions, please write to:
connect@healingbyaisha.com